These terms govern your use of our website and the provision of our garden care and landscaping services.
By accessing and using this website or engaging our services, you agree to be bound by these terms of use and our privacy policy. If you do not agree with any part of these terms, you should not use our website or services.
You may use this website for lawful purposes only. You agree not to:
All content on this website, including text, graphics, logos, images, and software, is the property of Gladridge Garden Services or our content suppliers and is protected by copyright, trademark, and other intellectual property laws.
You may view, download, and print pages from the website for your personal, non-commercial use, subject to the restrictions set out in these terms. You may not modify, reproduce, distribute, or use any content for commercial purposes without our prior written consent.
When you engage our gardening and landscaping services, the following terms apply:
All quotations are valid for 30 days from the date of issue unless otherwise stated. Prices quoted are subject to site survey and may be adjusted if site conditions differ from those initially assessed. Final pricing will be confirmed in writing before work commences.
Payment terms will be specified in your service agreement. For project work, we typically require a deposit before commencement with the balance due upon completion. For regular maintenance services, payment is due within 14 days of invoice date.
You may cancel scheduled maintenance visits with at least 48 hours notice. For project work, cancellation terms will be specified in the service agreement. Deposits may be non-refundable if work has already been scheduled or materials ordered.
You are responsible for ensuring safe access to your property and for disclosing any known hazards, underground services, or site-specific risks. We reserve the right to suspend work if site conditions pose unacceptable safety risks to our team.
Outdoor work is subject to weather conditions. We may need to reschedule or delay work due to adverse weather, ground conditions, or other factors beyond our control. Such delays do not constitute breach of contract.
We maintain appropriate public liability insurance and take reasonable care in performing our services. However, the following limitations apply:
We warrant that our services will be performed with reasonable skill and care in accordance with industry standards. For plant material, we guarantee establishment for a period of six months from planting, subject to proper aftercare being provided as instructed.
Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
Subject to the above, our total liability for any claim arising from our services is limited to the amount paid for those specific services. We are not liable for indirect, consequential, or economic losses.
While we select appropriate plants based on site conditions, natural variation in plant performance can occur. We cannot guarantee specific growth rates, flowering performance, or long-term establishment beyond our warranty period, as these depend on ongoing care and environmental factors outside our control.
We make reasonable efforts to ensure information on this website is accurate and current. However, gardening and landscaping advice is general in nature and may not apply to all specific situations. We recommend professional site assessment before making significant garden decisions.
Prices, service descriptions, and availability are subject to change without notice. We reserve the right to correct any errors or omissions on the website.
Our website may contain links to external websites. These links are provided for convenience only. We do not endorse or take responsibility for the content, privacy practices, or accuracy of third-party websites.
If you submit content to our website (such as reviews, testimonials, or enquiry forms), you grant us a non-exclusive, royalty-free licence to use, reproduce, and publish that content for our business purposes. You warrant that any submitted content does not infringe third-party rights and is accurate and lawful.
Our collection and use of personal information is governed by our Privacy Policy and GDPR compliance notice. By using our website or services, you consent to our data practices as described in those documents.
We are committed to resolving any concerns about our services. If you are dissatisfied, please contact us at [email protected] with details of the issue. We will investigate and respond within 14 days.
If we cannot resolve a dispute through direct communication, you may have recourse to alternative dispute resolution services or legal action in accordance with UK law.
These terms of use are governed by the laws of England and Wales. Any disputes arising from these terms or our services will be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website or services after changes are posted constitutes acceptance of the modified terms.
For existing service contracts, changes to terms will not apply retroactively without your agreement.
If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
For questions about these terms of use, contact us at:
Gladridge Garden Services
47 Thornbury Lane
Bristol BS7 8QE
United Kingdom
Email: [email protected]
Last updated: October 2026